Date Last Revised: August 21, 2013

At Genesis Assist, our most important asset is our relationship with you.

Genesis Assist is committed to maintaining the confidentiality, integrity and security of any personal information about our users. This Privacy & Security Policy explains how we protect personal information provided through our website www.genesisassist.com (the “Site”) and how we use that information in connection with our service offered through the Site (the “Service”). “Personal information” for purposes of this Policy means information that identifies you, such as your name, address, phone number, fax number or email address.

Genesis Assist stresses its privacy and security standards to guard against identity theft and provide security for your personal information. We re-evaluate our privacy and security policies and adapt them as necessary to deal with new challenges.

  1. Your Privacy is not for sale

Simply put, we do not and will not sell or rent your personal information to anyone, for any reason, at any time. Genesis Assist uses and discloses your personal information only as follows:

  • to analyze site usage and improve the Service;
  • to deliver to you any administrative notices and communications relevant to your use of the Service;
  • to fulfill your requests for certain products and services;
  • for market research, project planning, troubleshooting problems, detecting and protecting against error, fraud or other criminal activity;
  • to third-party contractors that provide services to Genesis Assist and are bound by these same privacy restrictions;
  • to enforce Genesis Assist’s Terms of Use; and
  • as otherwise set forth in this Privacy and Security Policy.
  1. We limit the collection and use of personal information

Certain areas and features of GenesisAssist.com are available to you without registration or the need to provide to us any information. However, other features of the Site or the Service may require registration, which involves provision to Genesis Assist of an email address and a password (collectively the “Registration Information”).

From time to time we may request other personal information to provide you with other benefits of the Service. In all such instances, you will be given the opportunity to provide or to decline to provide that information, and it will be used only for the stated purpose. Genesis Assist may make anonymous or aggregate personal information and disclose such data only in a non-personally identifiable manner to:

  • Advertisers and other third parties for their marketing and promotional purposes, such as the number of users who clicked on a particular Genesis Assist Offer;
  • Organizations approved by Genesis Assist that conduct research; and
  • Users of the Service for purposes of comparison of their practice relative to the broader community.

Such information does not identify you individually. Access to your Registration Information, Account Credentials, Account Information and any other personal information you provide is strictly restricted and used in accordance with specific internal procedures and safeguard governing access, in order to operate, develop or improve the Service. These individuals have been selected by Genesis Assist and are bound by confidentiality obligations. They may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We may also use third party vendors or service providers to help us provide the Service to you, such as sending e-mail messages on our behalf or hosting and operating a particular feature or functionality of the Service. Our contracts with these third parties outline the appropriate use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they’re providing. We require such third parties to maintain the confidentiality of the information we provide to them.

  1. Changes to your Registration Information

If your Registration Information changes during your subscription to Genesis Assist, you may update it any time via the Service.

  1. Online session information and use is only used to improve your experience

When you visit GenesisAssist.com, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to improve our Web design and functionality.

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your Web browser on your computer’s hard drive. Genesis Assist may set and access cookies on your computer to track and store preferential information about you. Genesis Assist may gather information about you through cookie technology. For example, Genesis Assist may assign a cookie to you, to limit the amount of times you see a particular Genesis Assist Offer or to help better determine which Genesis Assist Offers to serve to you. Please note that most Internet browsers will allow you to stop cookies from being stored on your computer and to delete cookies stored on your computer. If you choose to eliminate cookies, the full functionality of the Service may be impaired for you.

Web beacons are images embedded in a Web page or email for the purpose of measuring and analyzing site usage and activity. Genesis Assist, or third party service providers acting on our behalf, may use Web beacons to help us analyze Site usage and improve the Service.

We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online campaigns or analyze visitor activity on GenesisAssist.com. We may permit these service providers to use cookies and other technologies to perform these services for Genesis Assist. We do not share any personal information about our customers with these third party service providers, and these service providers do not collect such information on our behalf.

  1. Third parties offering other products or services will not be given your personal information without your permission

There may be separate products and services offered by third parties advertised by us on our Site and through the Service that may be complementary to your use of GenesisAssist.com (collectively, “Genesis Assist Offers”). If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies. You should evaluate the practices of external services providers before deciding to use their services. Genesis Assist is not responsible for their privacy practices. If you click on a link to a third party site, Genesis Assist encourages you to check the privacy policy of that site. Genesis Assist may present links in a format that enables us to keep track of whether these links have been followed and whether any action has been taken on a third party Web site. We use this information to improve the quality of the Genesis Assist Offers and customized content on the Service.

  1. Blogs and other Forums on GenesisAssist.com

If you use a bulletin board, blog or chat room on our Site, you should be aware that any information you submit there can be read, collected or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums may be hosted by Genesis Assist or by one of our third party service providers on Genesis Assist’s behalf.

  1. Contests, Giveaways and Surveys

From time to time, Genesis Assist may offer you the opportunity to participate in contests, giveaways and other promotions. Any information submitted in connection with such activities will be treated in accordance with this Privacy and Security Policy, except as specifically set forth in the rules for those contests, giveaways or promotions. From time to time, Genesis Assist may also ask you to participate in surveys designed to help Genesis Assist improve the Site. Any personal information provided to Genesis Assist in connection with any survey will be used only in relation to that survey and as elsewhere set forth in this Policy.

  1. Disclosure of your information to protect our rights or if required by law

Notwithstanding the foregoing, Genesis Assist reserves the right (and you authorize Genesis Assist) to share or disclose your personal information when Genesis Assist determines, in its sole discretion, that the disclosure of such information is necessary or appropriate:

  • To enforce our rights against you or in connection with a breach by you of this Privacy and Security Policy or the GenesisAssist.com Terms of Use;
  • To prevent prohibited or illegal activities; or
  • When required by any applicable law, rule regulation, subpoena or other legal process.
  1. Your data may be transferred upon change of control but only in accordance with this Policy

Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change of control. If we sell, merge or transfer any part of our business, part of the sale may include your personal information. If so, you will be asked if you’d like to stop receiving promotional information following any change of control.

  1. Email communications from us

We allow users to subscribe to email newsletters and from time to time may transmit emails promoting Genesis Assist or third-party goods or services.

GenesisAssist.com subscribers have the ability to opt-out of receiving our promotional emails and to terminate their newsletter subscriptions by following the instructions in the emails. Opting out in this manner will not end transmission of service-related emails, such as email alerts.

  1. Your data is secure

We use a combination of firewall barriers, encryption techniques and authentication procedures, among others, to maintain the security of your online session and to protect GenesisAssist.com accounts and systems from unauthorized access.

When you register for the Service, Genesis Assist requires a password from you for your privacy and security. Genesis Assist transmits information such as your Registration Information for GenesisAssist.com or Account Credentials securely.

Our servers are in a secure facility. Access requires multiple levels of authentication, including biometrics recognition procedures. Security personnel monitor the system 7 days a week, 24 hours a day.

Our databases are protected from general employee access both physically and logically. We encrypt your Service password so that your password cannot be recovered, even by us. All backup drives and tapes also are encrypted.

We enforce physical access controls to our buildings.

No employee may put any sensitive content on any insecure machine (i.e., nothing can be taken from the database and put on an insecure laptop).

However, it is important to understand that these precautions apply only to our Site and systems. We exercise no control over how your information is stored, maintained or displayed by third parties or on third-party sites.

  1. Our service ensures secure communications with encryption

From the time you submit your Login ID and Password, these communications between your computer and GenesisAssist.com are encrypted. This enables client and server applications to communicate in a way that is designed to prevent eavesdropping, tampering and message forgery.

  1. You are responsible for maintaining the confidentiality of your Login ID and Password

We maintain strict rules to help prevent others from guessing your password. We also recommend that you change your password periodically. Your password must be 6-16 characters in length. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party. If you believe that they have been stolen or been made known to others, you must contact us immediately at security@GenesisAssist.com, but in any event you should change your password immediately via the Service. We are not responsible if someone else accesses your account through Registration Information they have obtained from you or through a violation by you of this Privacy and Security Policy or the GenesisAssist.com Terms of Use.

If you have a security related concern, please contact us at security@GenesisAssist.com. We will work closely with you to ensure a rapid and personal response to your concerns.

  1. We post updates on our website whenever there is a change to our Privacy and Security Policy

We update this Privacy & Security Policy periodically. The date last revised appears at the top of the Policy. Changes take effect immediately upon posting.

  1. Contact us if you have any questions or concerns

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to security@GenesisAssist.com.

Genesis Assist
2202 Executive Dr Ste. C Hampton, VA 23666